We want you to love your Feyflora piece. If something isn’t right, let us know.
Eligibility
You can return or exchange unworn, unwashed, and undamaged item within 30 days of delivery.
Because each Feyflora piece is made to order just for you, we are unable to accept returns or exchanges for sizing-related reasons. We know this can feel like a leap of faith, so we’ve done everything we can to help you find your perfect fit:
- Our size charts are accurate.
- You can email us with your measurements, and we’ll help you choose the right size.
- For US customers: our tees use EU sizing and run smaller than standard US sizes. Ordering one size up usually gives the relaxed look you see in our photos.
If something arrives damaged or defective, we absolutely have your back — just reach out and we’ll make it right.
How to start a return
Email us at hello@feyflora.com with your order number and a brief description of the issue. We’ll guide you through the next steps.
Refunds
Once your return is received and inspected, we’ll notify you and issue a refund to your original payment method. Please allow 5–10 business days for the refund to appear.
Shipping costs
Return shipping costs are the responsibility of the buyer unless the item arrives damaged or defective.